HeyMint - Elevated error rate across HeyMint – Incident details

All systems operational

Elevated error rate across HeyMint

Resolved
Major outage
Started almost 4 years agoLasted 1 hour 58 minutes

Affected

HeyMint

Major outage from 7:19 PM to 9:18 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue is resolved at this time, if you run into any issues going forward, please reach out and let us know!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified the root cause of the issue, and are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    HeyMint is currently experiencing an unprecedented amount of traffic (and an elevated error rate) that may cause the site to be intermittently unreliable for some users.

    We're currently working hard to resolve the issue - so sorry for the inconvenience!