HeyMint - Elevated error rate when entering raffles – Incident details

All systems operational

Elevated error rate when entering raffles

Resolved
Degraded performance
Started over 1 year agoLasted 35 minutes

Affected

HeyMint

Degraded performance from 4:48 PM to 5:23 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    This appears to be an issue with the provider of our captchas, Cloudflare (see their report here: https://www.cloudflarestatus.com/incidents/2rfr4k8b7gcs )

    They have implemented a fix and are monitoring the result. We are seeing error rates go down on HeyMint.

  • Investigating
    Investigating

    We are currently investigating an elevated error rate when trying to enter raffles on HeyMint.

    If you receive an error code 500 message, please try to enter again later!