HeyMint - Elevated error rate – Incident details

All systems operational

Elevated error rate

Resolved
Partial outage
Started over 3 years agoLasted 6 hours 39 minutes

Affected

HeyMint

Partial outage from 4:20 PM to 11:00 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Update
    UTC
    Update

    We've introduced a fix to the issue which has started to stabilize the service, but we are continuing to work on a more solid fix.

  • Identified
    UTC
    Identified

    We have identified the issue and are working on a fix now.

  • Investigating
    UTC
    Investigating

    We are currently investigating an elevated error rate on HeyMint, especially when logging in.