HeyMint - Database Connectivity Issues – Incident details

All systems operational

Database Connectivity Issues

Resolved
Partial outage
Started about 3 years agoLasted 42 minutes

Affected

HeyMint

Partial outage from 1:35 AM to 2:17 AM

Launchpad

Partial outage from 1:35 AM to 2:17 AM

Launchpad Dashboard

Partial outage from 1:35 AM to 2:17 AM

Mint Page

Partial outage from 1:35 AM to 2:17 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are investigating issues with our database load balancer which are resulting in some sign-in errors, and elevated error rates for other features which require database connectivity.