HeyMint - Notice history

All systems operational

HeyMint - Operational

100% - uptime
Jan 2023 · 99.73%Feb · 100.0%Mar · 99.73%

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Jan 2023
Feb 2023
Mar 2023
100% - uptime

Launchpad Dashboard - Operational

Art Generator - Operational

Contract Compiler - Operational

Mint Button - Operational

Mint Page - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Notice history

Mar 2023

Mint page not working if wallet isn't connected
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Please connect your wallet using "Connect you wallet" in the top right. This will resolve the issue for you.

    We've identified an issue where mint pages will continually load if a wallet isn't connected. We're working on a fix to the issue now.

Elevated error rate
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Update

    We've introduced a fix to the issue which has started to stabilize the service, but we are continuing to work on a more solid fix.

  • Identified
    Identified

    We have identified the issue and are working on a fix now.

  • Investigating
    Investigating

    We are currently investigating an elevated error rate on HeyMint, especially when logging in.

Feb 2023

Elevated error rate when entering raffles
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    This appears to be an issue with the provider of our captchas, Cloudflare (see their report here: https://www.cloudflarestatus.com/incidents/2rfr4k8b7gcs )

    They have implemented a fix and are monitoring the result. We are seeing error rates go down on HeyMint.

  • Investigating
    Investigating

    We are currently investigating an elevated error rate when trying to enter raffles on HeyMint.

    If you receive an error code 500 message, please try to enter again later!

Jan 2023

Infrastructure Upgrades
  • Completed
    January 12, 2023 at 5:37 AM
    Completed
    January 12, 2023 at 5:37 AM

    Maintenance has been completed successfully.

    Thank you so much for your patience!

  • In progress
    January 12, 2023 at 5:00 AM
    In progress
    January 12, 2023 at 5:00 AM

    Maintenance is now in progress

  • Planned
    January 12, 2023 at 5:00 AM
    Planned
    January 12, 2023 at 5:00 AM

    We are planning for scheduled maintenance to upgrade our infrastructure during this time.

    The site may be unavailable or degraded for some (or all) of this maintenance window, but we'll complete the maintenance as quickly as possible!

    Thanks so much for your patience & understanding.

Elevated error rate across HeyMint
  • Resolved
    Resolved

    The issue is resolved at this time, if you run into any issues going forward, please reach out and let us know!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We have identified the root cause of the issue, and are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    HeyMint is currently experiencing an unprecedented amount of traffic (and an elevated error rate) that may cause the site to be intermittently unreliable for some users.

    We're currently working hard to resolve the issue - so sorry for the inconvenience!

Jan 2023 to Mar 2023

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