HeyMint - Notice history

All systems operational

HeyMint - Operational

99.82% uptime
May 2023 · 99.50%Jun · 99.97%Jul · 100.0%

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May 2023
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99.83% uptime

Launchpad Dashboard - Operational

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Mint Page - Operational

99.82% uptime
May 2023 · 99.50%Jun · 99.97%Jul · 100.0%

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May 2023
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Notice history

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Jul 2023

No notices reported this month

Jun 2023

Twitter API is experiencing an issue
ResolvedDegraded performance61 hours 47 minutes
  • Resolved
    UTC
    Resolved

    Our workaround is operating as expected and full functionality of HeyMint should be restored.

  • Monitoring
    UTC
    Monitoring

    Due to seemingly undocumented changes to the Twitter API, we have had to change how we verify the Twitter account follow requirement. We have implemented an alternative approach and will be monitoring to ensure there are no further issues. HeyMint should now be fully functional.

  • Investigating
    UTC
    Investigating

    The Twitter API is currently returning a 403 (Forbidden) error for follows, tweet likes, and retweets, which appears to be affecting various services (https://github.com/twitterdev/Twitter-API-v2-sample-code/issues/58). This issue is causing certain Twitter features to be unavailable, including the ability to check follows, tweet likes, and retweets.

Twitter integration not working for allowlists
Resolved18 hours 51 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Database Connectivity Issues
ResolvedPartial outage42 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are investigating issues with our database load balancer which are resulting in some sign-in errors, and elevated error rates for other features which require database connectivity.

May 2023

Database connectivity issues
ResolvedMajor outage3 hours 43 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    All affected services have been restarted and appear to be working normally. We are monitoring to ensure no further interruptions to service.

  • Update
    UTC
    Update

    Our database load-balancer is now up and running again, however our deployments are still having issues connecting to the database. We are still investigating why.

  • Investigating
    UTC
    Investigating

    It appears that the server hosting our database load balancer has crashed. We are investigating further and will post an update when we know more.

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